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Have Questions? Kubala-Sosna Research
 
 
 
 
What is the performance difference between the different series?

Why don’t you talk more about how you build the cables?

If I buy a used cables, do I qualify for the warranty and upgrade programs?

What happens to cables that are traded-in towards an upgrade?

Can I buy direct from Kubala-Sosna?

Will Kubala-Sosna offer video cables?

Can I get different connectors on my cables?

 

 
What is the performance difference between the different series?
Kubala-Sosna has made every attempt to offer cables at every price point that offers the same overall tonal balance, that is, neutral. As you move up the lines, the cables will offer “more” of everything – increased dynamics, quieter backgrounds, increased control of deeper bass, more delicacy of more extended highs, larger and more focused soundstage, more rejection of RFI and EMF, and increased liquidity of the mid-range. Bottom line is that all series offer the same general feel to music, with increasing amounts of power, nuance, focus and extension from the upper series.
 

Why don’t you talk more about how you build the cables?
Every cable manufacturer, in fact every manufacturer of any product at all, makes hundreds of decisions about how to build their products. Sometimes these decisions are driven by cost of manufacturing concerns, and at other times by maximum performance regardless of cost. There is almost always more than one way to achieve the desired results, and there are limitless combinations of different aspects that come together in a unique “recipe” whether we are talking about cables, meals, automobiles or anything else you can name.

As an example from the automotive world, some manufacturers use recirculating ball for steering mechanisms, while the majority use rack and pinion. So if we knew the car we were considering had one or the other, would that tell us how the steering would feel to us? In reality, there are examples of each that we would like the feel of, and also that we would not. So, does knowing if the car uses rack and pinion tell us how we think the feel of the steering will be? Does it tell us if we would like it more or less than another car that also uses the same technology, or one that uses recirculating ball? No.

To know how they compare, you have to drive the car and feel it. There is no other way. So searching out what type of steering a car has does not help as even after you drive one auto that has a particular type of steering, you may not like its feel as implemented by another manufacturer. You have to drive it to know.

It is no different with cables. In our research, there is not one single characteristic that is always the way it should be done. Rather, it is dependent on the entire recipe and how it fits. So knowing the material, or the guage, or the strand count, or the dielectric etc is like asking is it rack and pinion or is it recirculating ball. You cannot know how you will like the sound of a cable until you hear it.

And also, from a manufacturers perspective, it is incorrect for us to be trying to convince you that we found the “one true way.” Rather you will note that we have talked a little about how we made different decisions regarding some performance characteristics (L,C,R) that seem to be different than the average cable. There was more than one way that we could have achieved that goal. We chose one recipe, and we are simply trying to say we are worth listening to, not that we discovered the one true way to audio truth. That being said, please understand we do feel we took a major step towards audio truth, and we invite you to listen and see if you feel the same way too.

 
If I buy a used cables, do I qualify for the warranty and upgrade programs?
If the original owner registered the cables, and if you are located in the same country they were originally sold in, you can go to a qualified dealer in your country and purchase a warranty transfer for the remainder of the original warranty and will also allow you to participate in the upgrade program. (Please note that the original purchaser will be helping to protect the future value of the cables by immediately registering them).
 
What happens to cables that are traded-in towards an upgrade?
All of these cables are returned to Kubala-Sosna and are used as demonstration or show cables, or will be destroyed if not of current manufacture. At times, they may be offered for sale through dealers as “Demo” or “B-Stock” inventory.
 
Can I buy direct from Kubala-Sosna?
We do not sell direct to end-users as we made a decision when we started the company to go to market through qualified dealers that can increase the value of our products by offering demonstrations and providing the level of customer service we feel is consistent with our goal of creating a strong brand. If there is not a dealer or distributor where you live, you can contact us ( HYPERLINK "mailto:info@kubala-sosna.com" info@kubala-sosna.com) and we will put you in touch with a dealer that can serve your needs until there is one near you.
 
Will Kubala-Sosna offer video cables?
Yes. We are in R&D on them now.
 
Can I get different connectors on my cables?
We get this question before the person asking has ever heard our cables. Somehow they are of the opinion that all cables should use the connector that they are asking for. We would ask you to read another FAQ topic titled “Why don’t you talk more about how you build the cables?” for a more detailed answer, but our position is there is no one item that is always the right answer for every cable. So the answer, both in terms of making sure subsequent owners of the cable know what to expect from our cables, and from the perspective that we have worked hard to get our “recipe” right and are comfortable with the sound/ performance we offer, is generally no.
 
    Still want to know more? Call us at 862-268-1952 or email info@kubala-sosna.com and we'll be happy to answer your questions.
 
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