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Care & Break-inPeace-of-Mind GuaranteeRegister Your CablesUpgrade Policy

   
 
         

Kubala-Sosna believes in the performance, quality, and long-term value of our products, as they have been designed and built to satisfy you today and in the future. We also want you to know that with your purchase, our relationship with you has not ended; it has just begun. Here is how we intend to offer the original purchaser of Kubala-Sosna products peace-of-mind ...

30/60/90 SATISFACTION GUARANTEE™
(Please Note: Does not apply to International Sales; internet Sales; Mail-Order Sales; or purchases of previously owned cables)

30 Day - Money Back Guarantee
Original owners of Kubala-Sosna products, if dissatisfied with the product for any reason within 30 days of original purchase from an Authorized Kubala-Sosna dealer, may return the product for a refund as follows:

Registered Owners
100% of original purchase price less shipping
Non-registered Owners
85% of original purchase price less shipping

60 Day - Compatibility Guarantee
The application of Kubala-Sosna RevolutionZ Series with our patent-pending OptimiZ™ Architecture is not limited to any particular class of components, and will improve any system regardless of the type equipment or preferences in music.

The cables are compatible with, for example:
Speakers - Dynamic, Electrostatic, Horn, Planar etc
Electronics - Tube, Solid State, Hybrid, SET, OTL etc
Price Range - Low, Medium, High, Expensive, Ultimate
Music - Jazz, Rock, Pop, Classical, Opera, Instrumentals, Vocals etc
Scale - Folk singer to full-scale orchestras with choir

Original owners of Kubala-Sosna products, if dissatisfied with the compatibility of Kubala-Sosna products with their system within 60 days of original purchase from an Authorized Kubala-Sosna dealer, may return the product for a refund after providing feedback to Kubala-Sosna regarding the components used and the area(s) of dissatisfaction as follows:

Registered Owners
100% of original purchase price less shipping
Non-registered Owners
85% of original purchase price less shipping

 

 

90 Day - Upgrade Guarantee
Original owners of Kubala-Sosna products may, within the first 90 days of the original purchase from an Authorized Kubala-Sosna dealer, return the product for a credit towards the purchase of a higher performance similar style cable of equal length or longer (eg: Fascination to Expression 2.5m Speaker Cable)

More information on our Upgrade Guarantee...

MATERIALS & WORKMANSHIP GUARANTEE:
We will repair or replace any properly registered (original owner or subsequent owners) cable that suffers a materials failure or a workmanship issue during the following time frames, from the date of original purchase:

Series Properly
Registered

Not
Registered

Renewal/
Transfer
Imagination 10 Years 1 Year $ 25.00
Anticipation 15 Years 1 Year $ 50.00
Fascination 20 Years 1 Year $100.00
Expression 25 Years 1 Year $150.00
Emotion Lifetime 1 Year $200.00

WARRANTY SPECIFICATIONS
a) The warranty with Kubala-Sosna is not directly transferable to subsequent owners of the products.

b) Authorized Kubala-Sosna dealers can assist new owners with the purchase of a transfer that gives them full warranty and upgrade privileges per the above schedule as of the date of the transfer or renewal.

c) Kubala-Sosna products must be purchased from an authorized Kubala-Sosna dealer or from a previously registered owner to qualify for a warranty, so please protect the value of your purchase by registering your product immediately.

d) Products may be registered for warranty only in the country of original sale.

e) Warranty claims must be processed by an authorized Kubala-Sosna dealer or distributor in the country of original sale.

f) Kubala-Sosna does not warrant in any way products that have had their serial numbers altered, defaced or removed.

DISCLAIMER: In order to insure the highest level of customer satisfaction, new Kubala-Sosna products may only be purchased at Authorized Kubala-Sosna dealers, and may not be purchased via the Internet, telephone, or mail. Products purchased in such a fashion are presumed to be used and are not covered by any Kubala-Sosna warranty. Kubala-Sosna does not warrant in any way products that have had their serial numbers altered, defaced or removed.

 

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