| Kubala-Sosna believes in the performance, quality,
and long-term value of our products, as they have been designed
and built to satisfy you today and in the future. We also want you
to know that with your purchase, our relationship with you has not
ended; it has just begun. Here is how we intend to offer the original
purchaser of Kubala-Sosna products peace-of-mind ...
30/60/90 SATISFACTION GUARANTEE™
(Please Note: Does not apply to International Sales; internet Sales; Mail-Order Sales; or purchases of previously owned cables)
30 Day - Money Back Guarantee
Original owners of Kubala-Sosna products, if dissatisfied with the
product for any reason within 30 days of original purchase from
an Authorized Kubala-Sosna dealer, may return the product for a
refund as follows:
Registered Owners
100% of original purchase price less shipping
Non-registered Owners
85% of original purchase price less shipping
60 Day - Compatibility Guarantee
The application of Kubala-Sosna RevolutionZ Series with
our patent-pending OptimiZ™ Architecture is not limited
to any particular class of components, and will improve any system
regardless of the type equipment or preferences in music.
The cables are compatible with, for example:
Speakers - Dynamic,
Electrostatic, Horn, Planar etc
Electronics - Tube,
Solid State, Hybrid, SET, OTL etc
Price Range - Low,
Medium, High, Expensive, Ultimate
Music - Jazz, Rock,
Pop, Classical, Opera, Instrumentals, Vocals etc
Scale - Folk singer
to full-scale orchestras with choir
Original owners of Kubala-Sosna products, if dissatisfied with
the compatibility of Kubala-Sosna products with their system within
60 days of original purchase from an Authorized Kubala-Sosna dealer,
may return the product for a refund after providing feedback to
Kubala-Sosna regarding the components used and the area(s) of dissatisfaction
as follows:
Registered Owners
100% of original purchase price less shipping
Non-registered Owners
85% of original purchase price less shipping
|
|
90
Day - Upgrade Guarantee
Original owners of Kubala-Sosna products may, within the first 90
days of the original purchase from an Authorized Kubala-Sosna dealer,
return the product for a credit towards the purchase of a higher
performance similar style cable of equal length or longer (eg: Fascination
to Expression 2.5m Speaker Cable)
More information on our Upgrade Guarantee...
MATERIALS & WORKMANSHIP GUARANTEE:
We will repair or replace any properly registered (original owner
or subsequent owners) cable that suffers a materials failure or
a workmanship issue during the following time frames, from the date
of original purchase:
| Series |
Properly
Registered |
Not
Registered |
Renewal/
Transfer |
| Imagination |
10 Years |
1 Year |
$ 25.00 |
| Anticipation |
15 Years |
1 Year |
$ 50.00 |
| Fascination |
20 Years |
1 Year |
$100.00 |
| Expression |
25 Years |
1 Year |
$150.00 |
| Emotion |
Lifetime |
1 Year |
$200.00 |
WARRANTY SPECIFICATIONS
a) The warranty with Kubala-Sosna is not directly transferable to
subsequent owners of the products.
b) Authorized Kubala-Sosna dealers
can assist new owners with the purchase of a transfer that gives
them full warranty and upgrade privileges per the above schedule
as of the date of the transfer or renewal.
c) Kubala-Sosna products must be purchased from an authorized
Kubala-Sosna dealer or from a previously registered owner to
qualify for a warranty, so please protect the value of your purchase
by registering your product immediately.
d) Products may be registered for warranty only in the country
of original sale.
e) Warranty claims must be processed by an authorized
Kubala-Sosna dealer or distributor in the country of original
sale.
f) Kubala-Sosna does not warrant in any way products that have
had their serial numbers altered, defaced or removed.
DISCLAIMER: In order to insure the highest level of customer
satisfaction, new Kubala-Sosna products may only be purchased at
Authorized Kubala-Sosna dealers,
and may not be purchased via the Internet, telephone, or mail. Products
purchased in such a fashion are presumed to be used and are not
covered by any Kubala-Sosna warranty. Kubala-Sosna does not warrant
in any way products that have had their serial numbers altered,
defaced or removed.
|
|
Related Items Online
Product Registration
Upgrade Policy |